Where can I get help?
The Ombudsman for Children is generally unable to assist in situations where a child’s rights have been violated, as the Ombudsman is not legally authorized to handle complaints, petitions, or individual cases concerning children and families.
The Office of the Ombudsman for Children has compiled additional information on this page, along with contact details for organisations and services that can provide help and support.
Legal remedies
What can you do if you are unhappy with a decision made by a public authority or with the way you have been treated? What should you do if you identify shortcomings in the actions of a public authority? Where can you turn to, and how can you make a complaint?
A range of legal remedies and complaint procedures are available to safeguard your rights.
Sources of support
Here you can find information about services for families with children and contact details for organisations that offer support. We have compiled a list of sources of help that you can turn to for advice, support, and assistance in a range of challenging situations.
Frequently asked questions
Here you can find frequently asked questions submitted to the Ombudsman for Children, together with answers and guidance on where to turn for help in a range of situations concerning children and young people.